The Basics of Association Management (CMM101-102) - Start Date 09/24/24

The Basics of Association Management Series - Sessions 1-4 (CMM101)

The Basics of Association Management is an 8-Session series with 2 exams. This course includes Sessions 1-4 of the series; all sessions in this course must be attended to receive an exam.

CMM101 BAM: Sessions 1-4

Learning Outcomes:

• Explain the origins of CIDs and discuss the future growth outlook.
• Discuss the key roles of a community manager and various ways to build skills and competencies.
• Explain the roles and responsibilities of the board, officers, manager and outside experts.
• List the governing documents of the association and their order of hierarchy.
• Understand how federal and state fair housing regulations affect HOAs.
• Understand the creation and amendment process for operating rules.

CMM102 BAM: Sessions 5-8

Learning Outcomes:

• Understand how to make office space, files and computers more efficient and secure
• List key financial reports and terms required in the daily financial operations of the association
• List the types of insurance coverage required to protect an association
• Draw from a list of skills and techniques to effectively diffuse or resolve conflict or difficult conversations
• Take steps to run an effective project, from defining the requirements to final inspection and payment

Who Should Take This Series?

• New community managers
• Community managers who want to earn the CCAM or CAFM certification.

Prerequisites: None. At least six months of community management experience is recommended.

Continuing Education Units (CEUs):

• This series is required for CCAM or CAFM certification; courses are not eligible for CEUs for recertification

Course Length: This series is made up of eight, 2-hour sessions.